Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lisa Barman

March 14, 2023

5  out of  5 rating by Lisa Barman
"I spoke with both Troy and Noah at the Troy Salisbury State Farm agency and they were extremely helpful. Troy explained to me how his office worked (each person has their primary area of focus) and their philosophy (they want to help their customers in ways that are meaningful to them; aka, work with you based on your needs not them trying to sell you something more), about State Farm as an insurance company, etc. until Noah became available to chat with me about the online quote I had started. Noah was extremely helpful and courteous. Before we began the process he ensured I understood that it will take some time to go through the quoting process for home, auto, etc. and confirmed I had that much time available to ensure we were able to work through everything. Noah is very knowledgeable about the various types of insurance available, explains clearly (and repeats if needed) what each section of an insurance policy means and examples of how it would apply to me (scenarios where things would apply). He answered all of my questions and followed up on those he wanted to get more details for me on. The amount of contact we've had has been perfect and I've never felt he was trying to push me into purchasing something I didn't want/need. I have switched all of my insurance (home, auto, umbrella) over to Troy Salisbury's State Farm Agency and am very glad I did!! I look forward to an ongoing and collaborative relationship where we ensure my coverage is what I need at each time period in my life. Thanks!!"

Betty Quamme

March 10, 2023

5  out of  5 rating by Betty Quamme
"Great service. Best agent you can have. Thanks for your help with my car today."

Matheus Enzenmuller

March 8, 2023

5  out of  5 rating by Matheus Enzenmuller
"My experience so far has been great. I met with Noah, one of Troy's agents, at an event he hosted and he was very helpful thru the entire setup process. He explained my options with a lot of details and he end up saving me a lot of money with my new car and renters policies. He helped me navigate thru the cancellation process with my old insurance and he was very quick on completing the process before my payment due date with the previous company. I do recommend Troy and his team for you insurance needs."

Peter Fricano

March 7, 2023

5  out of  5 rating by Peter Fricano
"Always professional and excellent insurance coverage"

Garett Chisholm

March 2, 2023

5  out of  5 rating by Garett Chisholm
"Always a great experience when working with Troy and Noah! Highly recommend."

Aziza Runge

February 27, 2023

5  out of  5 rating by Aziza Runge
"Finding good insurance at an affordable price felt like it was going to be impossible. However, state farm reached out immediately informing me of all my options. Noah was the agent that contacted me, not only was he extremely informative, but he continued to stay on top of contacting me and replying when I had any follow up questions. I feel confident that if I have any concerns a quick phone call can resolve them with my Statefarm insurance agency. Thank you for making each experience pleasant."

Amy

February 27, 2023

5  out of  5 rating by Amy
"Always great service from Noah. Easy to talk to and takes care of all my questions in a timely manner"

Omar Jarquin

February 24, 2023

5  out of  5 rating by Omar Jarquin
"Great professional service and people person for the clients…. Thank you."

Britney Smallwood

February 23, 2023

5  out of  5 rating by Britney Smallwood
"Noah was incredibly helpful and made the process to find insurance seamless. I will recommend them to all my family and friends in Wisconsin. Thanks again!"

Jeff R

February 19, 2023

5  out of  5 rating by Jeff R
"Fantastic people to work with. Been with them for years now and have gotten to know them personally. Outstanding service, friendly, and experts in their field. Would recommend to anyone and everyone!"

Laura Reed

February 17, 2023

5  out of  5 rating by Laura Reed
"We have been with Troy at State Farm since we moved here in 2013. Troy and his team are professional, knowledgeable and have provided our family top notch customer service. If you are looking for an insurance agent, I highly recommend Troy at State Farm in Waunakee."

Laurie Halzel

February 17, 2023

5  out of  5 rating by Laurie Halzel
"Always great customer service!!"

Bob Sarabia

February 17, 2023

5  out of  5 rating by Bob Sarabia
"Always there to help with all our needs!"

Jeff Snyder

February 10, 2023

5  out of  5 rating by Jeff Snyder
"Troy, Noah and the team has been helping us with our insurance needs for a decade. Always reliable, easy to talk to and easily accessible. We recommend them highly."

Donna Sanford

February 10, 2023

5  out of  5 rating by Donna Sanford
"Always have the best experience when working with this office."

Greg Osteen

February 9, 2023

5  out of  5 rating by Greg Osteen
"We have been impressed with the prompt replies to our questions as well as the fact that a real person answers the phone instead of a recorded message. They also explain services in a way that we can easily understand."

Karrie Anderson

February 7, 2023

5  out of  5 rating by Karrie Anderson
"I’ve talked to Noah, Justin, and Troy. All are super helpful and very personable. Making sure any questions are answered and explaining things in an easy to understand way!!"

Paul Lane

February 3, 2023

5  out of  5 rating by Paul Lane
"Troy and Noah are both customer focused, helpful and extremely fast. It’s so great to have someone to talk and get an honest answer from whenever you need it! Highly recommend them to anyone looking for insurance that comes with great service."

Rob Everett

January 24, 2023

5  out of  5 rating by Rob Everett
"Outstanding service!"

Ryan Woods

January 24, 2023

5  out of  5 rating by Ryan Woods
"Justin is always a pleasure to work with, always provides excellent customer service. Pleasure doing business with this agency!"

N H

January 18, 2023

5  out of  5 rating by N H
"Fantastic communication, friendly and knowledgeable people! Noah and the rest of the staff are efficient and are great representatives of State Farm."

Alicia Elskamp

January 18, 2023

5  out of  5 rating by Alicia Elskamp
"Persistence pays off! I had initially contacted them for a car quote but went with someone else. I recommended they check in a while later to see if I would want to switch or needed other insurance. It turns out; I was ended up being in the market for house & car insurance! Noah gave me a great rate and was very patient with my unavailability due to switching jobs. All in all, a great experience! Knowledgeable, was not pushy, and very helpful. Thank you!!"

Stacy Randall

January 6, 2023

5  out of  5 rating by Stacy Randall
"I have been with State Farm for over 30 years. Because of relocating we now are working with Troy and his team for 10 or more of those years! Every time I call I get immediate service. I never have to call back, they take care of it on the spot. They are all very kind and very professional. I’ve never ever had a problem. I wouldn’t even think twice about recommending this office to anyone. Check them out, you won’t be disappointed!!!"

Brian Baukin

December 28, 2022

5  out of  5 rating by Brian Baukin
"I've had State Farm Insurance Through Troy Salisbury For longer than I can remember never had a issue or problem with them that they couldn't resolve promptly. Always looking out for what's best for our family."

Heather Sirowy

December 28, 2022

5  out of  5 rating by Heather Sirowy
"Troy Salisbury’s State Farm office staff is amazing. Troy, Noah and Justin are extremely knowledgeable. No matter what we need they are always willing to go above and beyond to ensure that we are covered correctly even if it means more work on their side. We highly recommend that you check them out."